It appears that you’ve provided the terms and conditions for using the website and placing orders on Noir Online. These terms and conditions typically outline the rules and requirements that users must adhere to when using the website and making purchases. Here’s a breakdown of the key points in the provided text:

Eligibility: Users must be aged 18 or over and residents of the UK to register on the website and place orders.

Acceptance of Terms: By placing orders on Noir Online, users are considered to have read, understood, and accepted these terms and conditions.

Company Names: The company operates under different names, including “Noir,” “Noir.Style,” and “NoirstyleUk.” These three names are used interchangeably, and the same terms and conditions and privacy policy apply regardless of which name is used on the website. It’s important for users to read and understand these terms and conditions before using the website or making any purchases from Noir Online, as they may contain information about things like returns, refunds, privacy policies, and other important details regarding the use of the website and the products or services offered.

I understand that the communication between us will be in English only throughout our agreement.

Prices

Rest assured that our prices displayed on Noir Online for customers in the UK, EU and Channel Islands are inclusive of all value added tax or sales tax. While prices may have to be adjusted up or down due to circumstances beyond our control, including any changes to the rate of value added tax or sales tax, we guarantee that the current price will be displayed at the time you place your order. All prices are in cash and shown in sterling. You can shop with confidence knowing that you are getting the best price possible.

Usage

Please be aware that all of our products are sold with the understanding that they are intended for domestic use only. If you’re planning to use any of our products in a business or public environment, please don’t hesitate to get in touch with us for more information.

Colour of reproduction

We understand how important it is for our customers to know the true colours of our collections. We do our utmost to provide accurate descriptions, but we want to make sure that you are aware of the potential for slight variations due to the limitations of colour preproduction and the individual colour settings of your screen. Rest assured that we will always keep you informed of any changes to our specifications so you can make the best choices for your needs. Thank you for choosing Noir!

Company Information, VAT And Sales Taxes

Company Registered Number: 15022639
United Kingdom VAT Registration: Coming soon

Changes

Rest assured that we will keep you informed if there are any changes to this information. You can always check our website at noir.style for the latest updates. Furthermore, we may include the updated details with your monthly statement or send you a separate note to ensure you are fully informed. Thank you for your trust in us.

Law

Please be advised that our agreement with you operates under English law and any laws applicable to this agreement are the laws of England and Wales.

Voucher

We kindly request that you note that our vouchers are non-exchangeable for cash or credit. The voucher’s validity period is indicated on the voucher itself, and it can only be applied on our website, noir.style. For further information on our voucher policies, please visit our customer service section. Thank you for your understanding and cooperation.

Online Payments:

The provided information outlines the payment methods accepted by Noir for making purchases on their website. Here are the payment options they offer:

Online Payments:

• Major Credit and Debit Cards: You can make payments using major credit and debit cards. This typically includes Visa, MasterCard, American Express, and other widely accepted card types.
• Noir Gift Cards and E-Vouchers: If you have a gift card or e-voucher issued by Noir, you can use it to make payments.
• Paypal: You can use your PayPal account to complete the payment.
• Apple Pay: If you’re using an Apple device, you can use Apple Pay for a convenient and secure payment method.
• Google Pay: If you prefer to use Google Pay, this option is also available for making payments.

These various payment methods offer flexibility and convenience to customers, allowing them to choose the one that best suits their preferences and needs when making purchases from Noir Online.

Returns Via Courier

At our company, we want you to be completely satisfied with your purchase. That’s why we offer free returns for most items in a new and unused condition, and wherever possible in the original packaging. We understand that sometimes things don’t work out, so if you want to cancel or return your order, you have 14 days to do so from the day after the items were delivered to your home address or collected. Just a quick heads up, if you remove the tags, we may not be able to process a refund. Also, please note that we are not able to accept return items delivered by 2 person delivery. If you have any questions or concerns about our return policy, don’t hesitate to reach out to us. We’re always here to help!

Refund Cards

Here at our company, we understand how important it is to have a smooth and stress-free return process. We want to make things as easy as possible for you, so we accept returns within 3 business days of your items arriving at our logistics center. During busier periods, it may take up to 7 business days, but we promise to keep you informed every step of the way with a confirmation email. As soon as we’ve accepted your return, we’ll get right to work on processing your reimbursement and letting you know the moment it’s done. We know how important it is to get your refund quickly and we’re committed to making that happen for you. If you ever have any questions or concerns about the refund process, please don’t hesitate to reach out to our customer service team. We’re here to help in any way we can.

Courier Delivery

This provided information pertains to the delivery services offered by Noir. Here are the key details:

• Standard Courier Delivery: Standard courier delivery is offered for free.
• Next Day Delivery: Next day delivery is available for most orders placed before 2.00pm, but not on orders placed on a Saturday and Sunday. Orders placed on the weekend will be delivered on Monday. Note that there is no next day delivery on weekends.
• Availability and Alternative Carrier: The availability of courier delivery services depends on stock, courier area, and demand. If the standard courier service is not available, Noir will use an alternative carrier, which may result in a longer delivery time.
• Exemptions: Next day delivery is not available for Sale items and Northern Ireland. However, in Northern Ireland, the standard next day delivery service applies to orders placed from Sunday to Friday.
• Delivery Times: Delivery times cannot be guaranteed, and no delivery services are available on a bank holiday.
• Exclusions: Noir does not deliver wine and spirits outside mainland UK and Northern Ireland, including BFPO addresses.
• Geographic Restrictions: This delivery service is not available in Northern Ireland, mainland offshore islands, and selected mainland areas.

Customers are encouraged to confirm specific delivery details at the time of placing an order, and they should be aware of any potential delays or exceptions based on the nature of the order and the delivery location.

Next Day Delivery- Excluded Post Codes

Hey there! We’re happy to help you out with your delivery needs. Just to let you know, we offer a next day delivery service for most orders placed before 2.00 pm. However, this service is only available in our personal courier areas and is subject to stock and courier availability and demand. If our personal courier service is not available, we will still deliver your order with an alternative carrier, but it may take a bit longer. Please also note that our Next Day Delivery service is not currently available in certain postcodes (but this is subject to change).

NB If the first 4/5 characters of any of these entries match your postcode (eg. AB12 3xx), this information relates to you. 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Please keep in mind that our Next Day Delivery service is not applicable to Sale items. However, you can still expect a speedy delivery for your purchase. We will confirm the specific delivery details at the time you place your order to ensure you have a clear idea of when to expect your delivery.

Orders and Contract

We’re excited to let you know that we’ll accept your order for goods, and a contract between us will be formed when we dispatch the items you’ve requested. We just wanted to clarify that the receipt of payment or an email confirmation of your order doesn’t indicate the formation of a contract. Until the goods have been dispatched, your order may be cancelled by you or not accepted by us. However, please note that personalized items or goods made to your order cannot be cancelled once you’ve received the email confirmation. We’re sure you’ll understand. We’ve put together a list of exceptions to the returns policy for your convenience – please check out the section titled “EXCEPTIONS TO THE RETURNS POLICY” for more information. As a security measure, you won’t be able to order gift cards until you’ve placed an order for goods, received your first statement, and made payment for those goods. Additionally, we may restrict the volumes of certain items sold in any one transaction for security reasons. Even after the goods have been delivered to you, we’ll still own the items until we receive payment in full from you. Lastly, please note that any purchases made from Noir Online or Little Label, including transactions on your Directory Card in-store, will be charged on the day the goods are dispatched or purchased in-store.

Cancelling Your Order

We understand that it’s important for you to be completely satisfied with your purchase. That’s why we want to remind you about your rights under Consumer Regulations. You have the option to cancel your order within 14 days of receiving the goods or service. However, please keep in mind that certain items cannot be cancelled, such as customised items, toiletries and cosmetics with broken seals, or pierced jewellery. If you do decide to cancel your order, please let us know by either emailing us or using the cancellation form on our website within 14 days of receiving your goods. We kindly ask that you take good care of the items and avoid using them. If possible, please return the items to us in their original packaging within 14 days of notifying us of your decision. Please note that we are not responsible for any loss or damage during the return transit, so we recommend using a secure delivery method. In case the items are lost or damaged, we may charge you or not refund you an amount equal to the loss or damage. For more information on how to return goods to us, please refer to the RETURNS section.